Privacy Policy

Effective Date: August 15, 2026

At Hidden Pines Club, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and how we protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Hidden Pines Club, we may collect information such as:

• Name
• Email address
• Billing and shipping address
• Phone number
• Order and purchase information
• Payment and transaction information
• Account information, if you create an account
• Information you provide when contacting customer support
• Information you provide when signing up for marketing communications

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Process payments
• Ship your purchases
• Provide order confirmations and shipping updates
• Respond to questions and customer service requests
• Improve our website, products, and customer experience
• Prevent fraud, unauthorized activity, or misuse of our services
• Maintain and improve website security
• Send marketing communications when you have chosen to receive them
• Comply with applicable legal and regulatory requirements

We use personal information only for legitimate business purposes and as permitted by applicable law.

3. How We Share Your Information

We may share personal information with trusted third-party service providers that help us operate our business.

These may include providers involved in:

• Payment processing
• Order fulfillment and production
• Shipping and delivery
• Website hosting and e-commerce services
• Analytics and website performance
• Marketing and advertising
• Customer support
• Fraud prevention and security

These service providers receive only the information reasonably necessary to perform services on our behalf.

We may also disclose information when required to comply with applicable law, respond to lawful requests, protect our rights, prevent fraud, or protect the safety of our customers and others.

We do not sell your personal information for money.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, analyze performance, and support marketing or advertising activities.

You may be able to control or disable certain cookies through your browser or device settings. Disabling some cookies may affect the functionality of certain parts of our website.

5. Marketing Communications

If you choose to subscribe to our email or marketing communications, we may use your email address to send you information about Hidden Pines Club, including new products, collections, promotions, and other brand updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You may still receive transactional or service-related communications, such as order confirmations and shipping updates.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

8. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our Contact Us page.

Hidden Pines Club

We value your trust and are committed to handling your personal information responsibly.